Post360 Privacy Policy

1. Introduction

This Privacy Policy explains how Post360, a social media scheduling and content-planning platform operated by DEV Technologies LLC, collects, uses, shares, and protects information when you use Post360. By creating an account or using Post360, you agree to the practices described in this Privacy Policy.

2. Information We Collect

We collect the following categories of information:

• Account information: name, email address, and authentication details you provide when registering for a Post360 account.
• Connected social account information: when you connect a social media account to Post360, we receive account identifiers, profile names, and authorization tokens or credentials needed to publish content on your behalf at your direction.
• Content, media, drafts, and publishing instructions: post text, images, video, scheduling instructions, drafts, and other content you create or upload for scheduling or publishing through Post360.
• Billing and subscription records: subscription plan, billing status, and related records processed through Stripe. Post360 does not store full card numbers or complete card data; payment card data is handled by Stripe.
• Support communications: messages, requests, and other communications you send to us for support or account assistance.
• Device, log, and usage data: IP address, browser type, device identifiers, session logs, and analytics about how you interact with Post360.

3. How We Use Your Information

We use the information we collect to:

• Operate, maintain, and provide the Post360 service to you
• Schedule or publish content to connected social media platforms at your direction
• Provide support and respond to your requests
• Maintain the security of Post360 and detect or prevent misuse
• Manage subscriptions, billing, and plan changes through Stripe
• Improve Post360 features, performance, and user experience
• Comply with applicable legal obligations

4. How We Share Information

We share information only as necessary to operate Post360:

• Connected social platforms: when you direct Post360 to publish content, we send your content and the necessary authorization to the connected social media platform you have selected.
• Stripe: billing and payment information is processed by Stripe for subscription management. Post360 does not store full card data.
• Service providers: we engage trusted service providers that help us operate Post360 (such as hosting, analytics, and email delivery) under appropriate confidentiality and data-protection terms.

We do not sell your personal information. We may disclose information when required by law or to protect the rights, safety, or property of Post360, its users, or others.

5. Data Retention

We retain your information for as long as your Post360 account is active or as needed to provide the service and comply with legal obligations. When you close your account, we will delete or de-identify your information within a reasonable period, except where retention is required by law. Connected social account tokens are removed when you disconnect an account or delete your Post360 account.

6. Security

We implement reasonable security measures designed to protect your information, including encryption in transit, access controls, and secure storage of authorization tokens. No system can be guaranteed to be completely secure, and we cannot guarantee the absolute security of your information.

7. Your Rights and Choices

Depending on your location, you may have the right to request access to, correction of, or deletion of your personal information. You can exercise these rights by contacting us at https://post360.ai/contact.

You may disconnect a connected social account at any time from the Post360 account settings, which removes the associated authorization tokens.

8. Third-Party Platforms

Post360 connects to third-party social media platforms. Each platform has its own terms of service and privacy policy that govern how it handles your content and data. Post360 is not responsible for how connected platforms use, store, or share your information. You are responsible for reviewing and complying with the policies of each platform you connect.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting a prominent notice within Post360 or by other reasonable means. Your continued use of Post360 after changes take effect constitutes your acceptance of the updated policy.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at https://post360.ai/contact.